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Industries / Logistics & Supply Chain / Freight Forwarding

Freight Forwarding Software for Every Mode, Every Document

A freight forwarder can have an air shipment booked, a sea consignment sitting at port, and a road leg running last-mile delivery, all on the same afternoon, each with its own carrier and customs paperwork. TCB Infotech builds the tracking and documentation layer that keeps every mode, consignment and document in one place, connected to the ERP you already run.

50+ ERP and software projects. Zero failed projects since 2021.

Consignment Tracker
FF-2481 · Mombasa → Jebel Ali
Sea
In Transit
FF-2494 · Nairobi → Amsterdam
Air
Booked
FF-2477 · Border Post → Warehouse
Road
In Transit
FF-2455 · Shanghai → Durban
Sea
Delivered
3
Transport modes tracked in one system: air, sea, road
1
Consignment record covering every mode and carrier
100%
Scoped to your process before work starts
Zero
Failed projects since 2021
Built for How Freight Actually Moves

Multi-Mode Freight, One System

Built for Multi-Mode Freight

Air, sea and road shipments tracked as one operation

A single freight forwarding business can be booking an air shipment, following up a sea consignment already at port, and coordinating a road leg for last-mile delivery in the same afternoon. TCB Infotech builds the tracking layer that keeps consignments, modes and carrier documentation in one place instead of split across email threads and separate spreadsheets.

  • Every consignment tracked by mode: air, sea or road.
  • Customs and carrier documents attached to the consignment record.
  • One view for ops staff instead of three separate logs.
Loading crew checking stacked shipping containers before dispatch
ERP, Software and AI Working Together

Connected to your ERP, built around your documentation

The consignment and documentation tracking connects to your existing ERP for billing and accounts, while the piece of custom software covers what a generic module does not, and AI picks up the repetitive parts: flagging missing documents, matching carrier invoices to consignments, and drafting routine status updates for consignees.

  • Connects to your existing ERP, no replacement required.
  • Custom tracking for multi-mode consignments and documentation.
  • AI flags missing documents and mismatched carrier invoices.
Aerial view of shipping containers stacked at a freight terminal
How It Works

From Your Current Shipment Workflow to a Running System

1
Map
We review how your consignments move today: modes used, carriers, customs steps and current documentation habits.
2
Scope
We agree the ERP integration, consignment tracking and any AI automation, with a fixed timeline you review before work starts.
3
Build
Multi-mode tracking, documentation records and carrier rate management are built and tested against real consignment data.
4
Launch
The system goes live for your ops team, watched closely through the first shipment cycles.
5
Support
The same team stays available for support and changes as your carriers, modes or routes change.
What We Handle

Built Around Your Consignments, Not a Generic Template

🌐

Multi-Mode Shipment Tracking

Every consignment tracked by mode, whether it moves by air, sea or road, in one shared record instead of separate logs per mode.

📄

Customs & Carrier Documentation

Bills of lading, airway bills, delivery orders and customs paperwork attached directly to the consignment they belong to.

💰

Freight Costing & Billing

Freight costs calculated per consignment and connected to your ERP for invoicing, instead of recalculated by hand each time.

📊

Vendor & Carrier Rate Management

Carrier and vendor rates tracked and compared by lane and mode, so costing reflects the rate actually agreed.

💬

Consignee & Client Communication Records

A record of every update sent to a consignee or client, so status queries can be answered without digging through email.

🚢

Container & Cargo Tracking

Container and cargo-level detail tracked alongside the consignment, down to what is loaded and where it currently sits.

What Changes

What Changes for a Freight Forwarder

Visible
Every consignment and its mode in one shared view
Traceable
Shipments tracked from booking to final delivery
Connected
Consignment data and your ERP working off the same record
Controlled
Freight costs and carrier rates tied to the actual consignment
Faster
Document checks and status updates with less manual searching
Zero
Failed projects since 2021
Why Us

Why Freight Forwarders Run Their Systems Through TCB Infotech

1
We build around your consignments, not a generic template
Multi-mode tracking and documentation are scoped around how your business actually books and moves freight.
2
ERP, software and AI from one team
Integration, custom tracking and AI automation for documentation are scoped and delivered together, not handed off between vendors.
3
Direct access, no relay
You work directly with the engineers building your consignment and documentation system.
4
Support after go-live
The same team stays available for support and changes as your carriers, modes or routes change.
5
One contract for combined engagements
ERP integration, custom tracking software and AI automation are scoped as a single engagement, not three separate contracts.
6
Proven delivery
50+ ERP and software projects, with zero failed projects since 2021.
FAQ

Freight Forwarding, Answered

What does TCB Infotech actually build for a freight forwarding business?
We build the tracking, documentation and billing layer a freight forwarder needs across air, sea and road shipments: multi-mode consignment tracking, customs and carrier documentation records, freight costing, and AI automation for repetitive tracking and paperwork tasks, connected to your existing ERP.
Does this replace our existing ERP or transport management system?
No. The software and AI we build connects to your existing ERP or transport management system rather than asking you to replace it. You keep the system you already run and add the tracking and documentation layer around it.
How do you handle customs and carrier documentation across shipments?
Every shipment's customs paperwork and carrier documentation, bills of lading, airway bills and delivery orders, is logged against the consignment record, so a consignee query or a customs check can be answered from one place instead of searching across email and paper files.
How long does a freight forwarding engagement typically take?
Most engagements move from mapping your current shipment and documentation workflow to a working pilot within a few months. Exact scope and timeline are confirmed after we review how your shipments, modes and carriers currently flow.
What support do we get after go-live?
The same team that built the system stays available for support, fixes and changes as your shipment volume, carriers or routes change, rather than handing you off to a separate support desk.
Can ERP integration, custom software and AI be combined into one engagement?
Yes. Most freight forwarding engagements combine ERP integration, a piece of custom software for a workflow a generic module does not cover such as multi-mode consignment tracking, and AI automation for documentation or tracking, scoped as one project.

Get Freight Forwarding Software Built Around Your Shipments

Every freight forwarder books and moves cargo differently. Book a free consultation, tell us the modes and carriers you work with, and we will scope the tracking, documentation and AI that fits.

Book a Free Consultation →

No commitment. See a scope before you decide.

Industries / Logistics & Supply Chain / Freight Forwarding Features

How Freight Forwarding Tracking Works

From a booked consignment to a delivered shipment. Here is how we track modes, documents and costs for a freight forwarding business.

Core Process

Tracking, Documentation and Costing, in One Record

Multi-Mode Tracking

One consignment record, whichever mode it moves by

Each consignment carries its mode, current status and carrier details in a single record, so an ops team switching between an air shipment and a sea consignment is not switching between separate systems.

  • Air, sea and road consignments in one system.
  • Status updated at each leg of the journey.
  • Carrier and mode visible at a glance.
Cargo ship loaded with containers departing a port
Documentation & Customs

Bills of lading, airway bills and customs paperwork, attached and searchable

Every document tied to a consignment, whether it is a bill of lading, an airway bill or a customs clearance form, is attached to that consignment's record and searchable by consignee, carrier or reference number.

  • Documents attached to the consignment they belong to.
  • Searchable by consignee, carrier or reference.
  • Fewer missed documents at customs or delivery.
Freight documentation and customs paperwork on an office desk
Costing, Rates and Billing

Freight costs tied to the consignment, connected to your ERP

Carrier and vendor rates are tracked by lane and mode, freight costs are calculated per consignment, and the billing detail connects to your existing ERP for invoicing rather than being re-entered by hand.

  • Carrier and vendor rates tracked by lane and mode.
  • Freight costs calculated per consignment.
  • Billing detail connects to your existing ERP.
Freight forwarding staff reviewing shipment records at a port office
What You Get

Everything Included in the Engagement

🌐

Multi-Mode Shipment Tracking

Track consignments across air, sea and road from one record, with status and location updated at each leg.

📄

Customs & Carrier Documentation

Attach bills of lading, airway bills and customs forms directly to the consignment, searchable by reference or consignee.

💰

Freight Costing & Billing

Freight costs calculated per consignment and sent to your ERP for invoicing.

📊

Vendor & Carrier Rate Management

Compare carrier and vendor rates by lane and mode before you book.

💬

Consignee & Client Communication Records

Every status update sent to a consignee logged against the consignment.

🚢

Container & Cargo Tracking

Track container and cargo detail alongside the consignment record.