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SAP Integration

Connect SAP to Everything Else Without Touching the Core

IDoc, BAPI, RFC, OData, SOAP, REST and file transfer all still exist in a real SAP estate, and each one is right for something different. We build interfaces on SAP Integration Suite, keep them off the core so upgrades stay affordable, and monitor every one of them.

50+ ERP and software projects. Zero failed projects since 2021.

Interface Register
Illustrative
System Adapter Mode
Salesforce CRM
OData
Real time
Ecommerce storefront
REST
Event
3PL warehouse
IDoc
Two way
Bank statements
SFTP file
Daily 06:00
E-invoicing portal
SOAP
Real time
Data warehouse
RFC extract
Nightly
Every row has an owner, an alert rule and a documented reprocessing path.
2-4 wk
Standard interface on content packs
6-12 wk
Complex bespoke interface
100%
Interfaces monitored and alerted
Clean
Core kept free of modifications
Why It Matters

Where you put the integration decides what your next upgrade costs

The technology choice is the easy part. The expensive mistakes are integrations buried inside the core and interfaces nobody is watching.

Clean Core

Integrations belong on BTP, not inside the SAP system

Every custom Z programme, user exit and enhancement that carries an interface has to be retested, and often rewritten, at each upgrade. Put the logic on SAP Integration Suite instead, talk to released APIs and standard IDoc types, and the upgrade stops being a project. This is the single decision that most changes your five year cost.

  • Mapping and transformation live in iFlows, not in ABAP exits.
  • Released OData and standard IDoc types rather than direct table reads.
  • Existing core-embedded interfaces identified and moved out first.
Reviewing SAP interface architecture on a clean core model
Monitoring Is Not Optional

An interface without monitoring is a future outage

Most SAP integration failures are not dramatic. A message queue stalls on a Friday, nobody looks, and on Monday finance is missing four hundred invoices. We build alerting, retry and reprocessing into every interface before it goes live, and we make the interfaces idempotent so a retry never posts the same document twice.

  • Alerts that name the interface and the failed document.
  • Failed payloads retained and reprocessed, not silently dropped.
  • Idempotency keys so retries do not double-post.
Monitoring dashboard tracking SAP interface message volumes and errors
What We Connect

The SAP interfaces businesses ask for most

Built on SAP Integration Suite, using the pre-built integration content packs where one fits and a bespoke iFlow where none does.

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CRM and sales platforms
Salesforce, Dynamics or SAP Sales Cloud. Accounts, quotes, orders and credit status kept in step, usually on OData and events rather than nightly files.
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Ecommerce storefronts
Orders and returns into SAP, with ATP checks, pricing, stock and delivery status returned. REST in, IDoc out, is the common shape.
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Banks and payment providers
Payment files out, MT940 and CAMT.053 statements in, plus host to host and SWIFT routing where your treasury needs it.
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3PL and warehouse systems
Deliveries, goods receipts, stock movements and confirmations over IDoc, with transport bookings and tracking written back.
๐Ÿงพ
Tax and e-invoicing portals
Statutory submissions to country portals, with acknowledgement numbers, QR payloads and rejection reasons stored back on the document.
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Data platforms and BI
Extracts to Snowflake, BigQuery, Databricks or Power BI, on CDS views and scheduled jobs rather than ad hoc table pulls.
How It Works

Five stages from interface inventory to a monitored live flow

1
Inventory
We list every existing interface, its volume and its owner, and mark the dead ones for retirement.
2
Design
Protocol chosen per interface, field mapping agreed, and error handling written down before any build.
3
Build
iFlows on Cloud Integration, content packs reused where they fit, APIs published through API Management.
4
Test
Volume runs on a sandbox tenant, including the failure cases, duplicates and out of order messages.
5
Cutover
Parallel run until counts match, then alerts tuned and the runbook handed to your support team.
What Is Included

What every SAP interface ships with

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Interface specification

Protocol, trigger, field mapping, volumes and the rule for which system wins on a conflict.

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Cloud Integration iFlows

Built on SAP Integration Suite, reusing SAP integration content packs wherever one genuinely fits.

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API Management and security

Published APIs with policies, rate limits, OAuth and certificates held in the BTP keystore.

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Monitoring and alerting

Message monitoring, queue and IDoc status checks, and alerts routed to a named owner.

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Error handling and reprocessing

Retry with backoff, retained payloads, and a documented path to reprocess a failed document.

๐Ÿ“š

Runbook and handover

Register, mapping documents and support procedures, so your team is not dependent on us.

What Changes

What properly built SAP integration gives you

No
Re-keying between SAP and outside systems
Visible
Failures instead of silent gaps
Cheaper
S/4HANA upgrades and patches
Faster
Order to delivery confirmation
Fewer
Duplicate postings from retries
One
Register covering every interface
Why Us

Why teams choose TCB Infotech for SAP integration

1
We retire before we rebuild
In a PI or PO inventory a large share of interfaces are dead or duplicated. Rebuilding those is money burnt.
2
Right protocol per interface
IDoc where IDoc is better. We do not wrap everything in REST to look modern.
3
Clean core by default
Logic on BTP, released APIs only, so your upgrades stay a technical exercise rather than a rebuild.
4
Failure cases are in scope
Monitoring, retry, idempotency and reprocessing are quoted with the interface, not added after an incident.
5
Honest about the platform
If your existing middleware can carry the work, we will tell you rather than sell you a BTP tenant.
6
Proven delivery
50+ ERP and software projects across industries, with zero failed projects since 2021.
FAQ

SAP integration questions

IDoc, OData or REST, how do we choose?
By the document and the volume, not by fashion. IDoc is still the right answer for classic document exchange such as orders, deliveries, invoices and master data, because the structures, acknowledgements and reprocessing tools already exist. OData suits Fiori apps and anything that reads or writes a small set of records interactively. REST and SOAP through the Integration Suite suit third party systems that publish their own contract. RFC and BAPI are for function calls inside a trusted network. We pick per interface and write down why.
Do we have to use SAP Integration Suite?
No. If you already run MuleSoft, Boomi or Azure Integration Services and your team supports it, adding a second platform for five interfaces is a waste of money and we will say so. Integration Suite earns its place when you want the pre-built SAP integration content packs, SAP to SAP scenarios, Event Mesh, and support that does not stop at the SAP boundary. We size both options against your interface count before you commit.
What happens to our existing PI or PO interfaces?
SAP PI and PO are heading for end of maintenance, so they have to move. We inventory every interface first, because in most estates 20 to 40 percent are dead or duplicated and should be retired rather than rebuilt. What remains is rebuilt as Cloud Integration iFlows, mappings and value mappings carried across, and run in parallel until the message counts match. It is scoped per interface, not as one lump sum.
How are failed messages handled and reprocessed?
Every interface gets defined error handling before it goes live. Transient failures retry with backoff. Anything that still fails lands in a queue with the payload kept, raises an alert naming the interface and the document, and can be reprocessed once the cause is fixed. Interfaces are built to be idempotent, so a retry does not post a second invoice or a second goods movement.
Will our integrations survive an S/4HANA upgrade?
They will if they sit outside the core. That is the whole point of clean core: interfaces and extensions live on BTP and talk to released APIs and standard IDoc types, so an upgrade does not touch them. Interfaces wired into modified core code or reading tables directly are the ones that break, and those are the ones we move first.
Real time or scheduled batch, which do we need?
Both, and the choice is per interface. Sales orders, payment confirmations and shipment status belong in real time or on events, because a delay changes what someone does next. Master data loads, bank statements in MT940 or CAMT format, and reconciliation extracts belong on a schedule, because one batch you can rerun is safer and cheaper than thousands of individual calls you have to chase.

Get Your SAP Interfaces Under Control

Book a free consultation. Tell us what SAP currently talks to, and what it should talk to, and we will tell you which interfaces to build, which to retire and what it takes to move off PI or PO.

Book a Free Consultation โ†’

No commitment. A practical look at your SAP integration landscape.

SAP Integration Features

What Is Inside a SAP Integration Project

An interface is not finished when the first message goes through. Here is how we choose the protocol, what we build on SAP Integration Suite, how PI and PO interfaces move across, and what happens the day a message fails.

Core Features

From protocol choice to an interface your support team can run

Protocol and Design

The right adapter for the document, not one standard for everything

SAP gives you several ways to move the same record and they are not interchangeable. IDoc carries classic documents with acknowledgements and reprocessing already solved. OData fits Fiori and interactive reads and writes. RFC and BAPI call functions inside a trusted network. SOAP, REST and SFTP through the Integration Suite cover everything outside. We decide per interface, in writing, before anyone opens a tool.

  • Volume, latency and document type drive the adapter choice.
  • Field mapping and conflict rules agreed up front.
  • Released APIs and standard IDoc types, so the core stays clean.
Designing SAP interface field mappings and adapter choices
Integration Suite and PI or PO Migration

Interfaces built on BTP, and old ones moved off PI and PO

Cloud Integration carries the iFlows, API Management publishes and protects the APIs, and Event Mesh handles event driven flows. Where SAP already ships integration content for a scenario we use it instead of writing new code. For estates still on PI or PO, which is heading for end of maintenance, we inventory first, retire what is dead, then rebuild the rest and run both sides in parallel until counts agree.

  • Pre-built SAP integration content packs reused where they fit.
  • Mappings and value mappings carried across from PI or PO.
  • Parallel running until message counts and totals match.
Migrating SAP PI and PO interfaces onto SAP Integration Suite
Monitoring and Recovery

What happens at 2am when a message fails

Every interface goes live with alerting on message status, queues and IDoc processing, and a named owner for each alert. Transient errors retry with backoff. Anything that still fails keeps its payload and can be reprocessed once the cause is cleared. Interfaces are idempotent, so reprocessing a batch does not create a second invoice or a second goods movement.

  • Alerts that name the interface, the document and the error.
  • Failed payloads retained for reprocessing, not dropped.
  • Idempotency keys and duplicate checks on every posting interface.
Support team reviewing failed SAP interface messages for reprocessing
What You Get

Everything the integration work delivers

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Interface register

Every flow listed with its adapter, direction, volume, owner and alert rule, kept current.

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Built and tested iFlows

Cloud Integration artefacts with mappings, routing and exception handling, tested at volume.

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Secured and published APIs

API Management proxies with policies, rate limits, OAuth and certificates in the BTP keystore.

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Alerting configuration

Message, queue and IDoc monitoring wired to email or your service desk, with thresholds set.

๐Ÿ”„

Reprocessing procedures

Step by step recovery for each interface, including what to check before a batch is rerun.

๐Ÿ“š

Handover documentation

Mapping documents, runbook and transport history, so your team can support it without us.